AIDS Services of Austin
  • 01-Aug-2018 to 31-Aug-2018 (CST)
  • Direct Services
  • Austin, TX, USA
  • Full Time

As the Food Bank Coordinator under supervision of the Food & Nutrition Services Manager, you will help plan, assess, organize, and oversee the daily activities of the program for the Food Bank and coordinate volunteer services for the Food Bank.  The Food Bank Coordinator will oversee the completion of interagency intakes and eligibility updates for clients accessing Food Bank and Medical Nutrition Therapy services.


Ideal Candidate Profile:


You're mission driven - You're looking for a job that makes a difference. You will work tirelessly to support the growth and health of our clients facing food security.  At ASA you will be an integral part of our community, helping our clients build healthier futures and reduce stigma for people affected by HIV/AIDS.


You're a people person: You find it easy to connect with almost anyone- some would call you an extrovert. You genuinely enjoy building relationships with clients, volunteers and collaborating with community partners and stakeholders in the effort address food security. You're also not afraid to ask tough questions and face challenging conversations with finesse.


You roll with it:  You're not one to get stuck on a single outcome. You endorse a 'timing is everything' attitude but you also understand that occasionally a client won't bite at even the opportunity of the century. Frustration is fleeting- you're a human of course, but these feelings don't stick with you for long.

'Damage Control' is your specialty: When situations go awry you immediately seek to find the most agreeable solution to all parties involved.


You're a bit of a politician: You're able to gauge your audience and adapt your message whether you're chatting with a client, volunteer or case manager.



A successful Food Bank Coordinator must be willing and able to:

Receive food and supply deliveries; select and pick up food from suppliers; and stock and organize Food Bank for optimal filling of Food Bank orders. Lift up to 50 pounds on a regular basis.
Follow safety measures and practices (e.g., use back safety belts when lifting).
Drive agency vehicles (van/truck) on a regular basis for bulk food pick-up.
Train and oversee volunteers in conjunction with the agency Volunteer Manager, to ensure and maintain the smooth, effective, and efficient functioning of Food Bank.
Perform routine sanitation, freezer/refrigeration temperature log maintenance, rotation of inventory, inventory and removal of damaged stock, processing of food donations, etc.
Perform inventory of each Food Bank item after the close of each Food Bank week.
With the support of the agency Volunteer Manager, create, implement, and maintain an internal system for training Food Bank volunteers.
Fill Food Bank orders if needed, answer client questions, and orient new clients to procedures for accessing food.
Fill Food Bank orders for home delivery or guide case managers and/or volunteers in correct procedures for filling orders.
Follow up with clients and their case managers to update all required eligibility documents.
Verify through use of the Food Bank database that clients who have submitted menu request for services are eligible for Food Bank visit that week.
Ensure compliance with City and State health regulations related to food safety.
Oversee the interagency Food Bank and Medical Nutrition Therapy intakes, grant and program eligibility requirements for these clients.
Practice excellent written and oral communication.
Maintain flawless confidentiality when representing clients and programming.
Function within the Agency's policies and Procedures as outlined in our Personnel Handbook Achieve positive client outcomes.

You Have:

A high school diploma or GED
Experience working with individuals and communities of diverse cultures, ethnicities, socioeconomic backgrounds, sexual orientations, and gender identities and/or expressions preferred.
Knowledge of community resource available in Austin.
A valid Driver's License, a reliable vehicle and a good driving record.
One year experience in coordinating, training and retaining volunteers.
Food Manager Certificate within three months of hire.
Central Texas Food Bank training within three months of hire.



Experience working with substance use or mental health disorders and with other vulnerable populations.
Bachelor's degree in Human Services or a similar field.
Bilingual/bicultural (English and Spanish).
Experience operating a 24-foot truck.
Training in harm reduction principles and Motivational interviewing.


AIDS Services of Austin
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