AIDS Services of Austin
  • 28-Aug-2018 to 27-Sep-2018 (CST)
  • Access Services
  • Austin, TX, USA
  • Full Time

AIDS Services of Austin is looking for a fun and dynamic Health Insurance Specialist to help take our Health Insurance Assistance Program to the next level.

Ideal Candidate Profile:

Cool, calm, and collected Health Insurance can be very daunting, but you can educate and support our clients through health insurance assistance programs including premiums, copay/coinsurance, and deductible assistance.

High drive for success Having health insurance gives our clients the assurance that they're able to get the care they need. Being able to problem solve with little or no supervision, handle multiple tasks, and meet deadlines is essential.

Ability and willingness to learn Keeping on top of the practices and intricacies of health insurance is a way for you to provide clarity to our clients, especially when dealing with issues that are critical to their healthcare.

A successful Health Insurance Specialist must be able and willing to:

  • Conduct client intakes specific to health insurance premium and/or medication co-payment assistance.
  • Maintain caseload of health insurance only clients, providing assistance with insurance premium payments and ongoing medication co-payments/deductibles.
  • Conduct chart updates per policy on health insurance clients, and obtain required documentation and verification.
  • Assists clients with marketplace application, and educate clients on premium tax credits and cost-sharing subsidies.



  • High School Diploma or GED
  • One year of experience working with HIV/AIDS disease
  • One year of experience working with health insurance
  • Experience working with individuals of diverse cultures, ethnicities, sexual orientations, and gender identifications


  • Medical third party billing experience/knowledge
  • Bilingual/bicultural skills (English/Spanish)




AIDS Services of Austin
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